Information Technology
The mission of the IT department is to provide efficient, effective, and timely support to the students, faculty, and staff of Robeson Community College. This department is committed to maintaining wireless and network connectivity for the campus. We are also committed to the implementation of up-to-date technology for RCC.
The IT offices are located in the Student Center. If you have technical issues, please feel free to come by the offices, call the Help Desk at 910-272-3566 or submit a ticket using the new support portal. You can submit a ticket, browse support solution documents, reset your password and more. There are links in the student and faculty/staff sections or you can click here.
- Support
- RCC App
- Contact
- Student
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The IT Department is committed to providing all students with comprehensive assistance to ensure access to all services available to students. We will respond to your technology needs to help you achieve academic success.
Listed are some of the services available to students with links to those sites. There is also a link to contact the Helpdesk for assistance either by phone or email.
Course Access (formally Moodle)
Student Login Instructions
Email
RCC Self-Service
Password Reset
My Labs Plus
Virtual Desktop
Submit a Helpdesk Ticket or call 910-272-3566
Install Office 365 Free - Faculty & Staff
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The IT department endeavors to provide the most efficient and expedient support for our faculty and staff. Below are some of the areas that are most frequently accessed and inquired about. If you feel there is an area that we’ve missed or that is not clear enough, please don’t hesitate to come to our office in building 13 for one-on-one support.
Course Access (formally Moodle)
Email
Self-Service
Submit a Helpdesk Ticket
Password Reset
Forms
Network Account Information
Virtual Desktop Information
Helpdesk
Software Purchasing
Install Office 365 Free - Tutorials & Walkthroughs
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- Drop Class Instructions
- Website 101
- A brief guide to WordPress
Robeson Community College has a new mobile application. Now you can keep up on school events, Blackboard LMS classes, your email and much more on your mobile device. Just go to the Apple Store or the Google Play Store and download the app and get started.
LONG, DUSTINChief Information Officer | Building 14 | |
MILLER, DEREKDirector of Information Technology | Building 14 | |
EDWARDS, JONATHANNetwork Administrator | Building 14 | |
STOCKS, BRADSystems Engineer | Building 14 | |
WHICKER, ERICApplications Administrator | Building 14 | |
HUNT, PERCELLPC Technician | Building 14 |
GAUGHAN, JUSTINPC Technician | Building 14 | |
CUMMINGS, CHRISTIANService Desk Analyst | Building 14 |