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Self-Service Password Reset

Information Technology has implemented a secure solution enabling end-users to reset their forgotten network passwords without requiring helpdesk intervention.

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The process uses the question-and-answer security system for user authentication. First, users enroll by creating their profiles at http://password.robeson.edu.  Once the profile is established, the user can manage the password and account manually by simply supplying the answers from their profile.

Additional Information

 

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Reset Instructions Click Here

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