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Fequently Asked Questions

1. Is an online course harder than a traditional course?
Some students find that the distance learning courses are more rigorous and require more preparation than traditional courses. Courses are structured so that the learning outcomes are comparable to those in traditional classroom settings. Students should consider their learning styles before undertaking an online course.

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2. What equipment is required for an online course?
Students’ computers must have enough memory and disk space to support the operating system and browser used and any application software. Each course may require different software applications.

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3. How do I enroll in an online course?
New students should complete an admissions application, provide copies of official transcript(s) to the Admissions Office and schedule a placement test. Returning students may need to update their application if they have not attended RCC in the past academic year. Registration for online courses is handled the same as traditional courses. Check the College’s calendar for registration dates.

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4. When do online courses begin?
Online courses begin at the same time as traditional courses. Check the College’s calendar for the beginning of each semester. Online courses are not available until the first day of the semester.

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5. When do I come on campus for orientation?
A face-to-face orientation for Moodle is held at the beginning of each semester, check the website and CampusCruiser for dates and times. New students are strongly encouraged to attend.

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6. Will I ever be contacted by my instructor?
Some instructors may require students to come to campus for a face-to-face orientation, especially for hybrid courses. Following registration, please check your CampusCruiser E-mail for information regarding any face-to-face requirements. Also, please read your syllabus very carefully to know whether your class requires you to come to campus to complete tests, assignments or presentations.

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7. How do I purchase my textbooks?
Textbooks for online courses are the same for traditional courses. Textbooks can be purchased from the RCC Bookstore. You may contact the bookstore directly regarding pricing and shipping of textbooks (910)272-3521.

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8. What if I have technical problems accessing Moodle?
Any technical questions should be directed to the RCC Helpdesk via email IT_Helpdesk@robeson.edu or telephone (910) 272-3566.

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9. Does a hybrid course work the same as the online course?
Hybrid courses are composed of face-to-face and online components. Hybrid classes do meet face-to-face with the instructor on a regular basis throughout the semester.

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10. What happens if I am not doing well in the course?
As with all RCC students, contact your academic advisor. You could also contact The Learning Center or the Counseling and Career Center.

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11. Can I use the computer lab to complete my online assignments?
Students should not depend on the campus computer lab to complete online assignments. Students sign an enrollment policy form indicating that they have access to a computer and the Internet off-campus.

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12. What is an NCIH course?
NCIH classes are held on campus, but the instructor may be located at another institution. Both the students and instructor are visible through monitors/projection system.

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